Online management of your policies at ERSM Insurance Brokers

Report a claim

If you are a client of ERSM Insurance Brokers and have suffered an accident covered by your contracted policy (whether due to a vehicle accident, accident or theft at home, or any other cause), please report the incident so that we can assist you in the processing with the insurance company. To expedite the process, access the link and follow the steps to inform us in detail about the accident. Our claims handlers will proceed to manage it with the company and we will keep you informed of its progress until the final resolution.

Request a vehicle appraisal

If you are a client of ERSM Insurance Brokers and have an open claim with us, you can request an online appraisal of your vehicle through the link. Access and make an appointment with the insurance company's appraiser.

Request a duplicate policy

If you have one or more policies contracted with ERSM Insurance Brokers and need a duplicate of one of them, you can request it instantly. Access with your policy number and follow the steps. When we receive the request, it will be processed and in the next few hours you will receive the duplicate in your email.

Change the bank account for a policy

If you are a client of ERSM Insurance Brokers and need to change the account number for the direct debit of a contracted policy, access and update the information so that the payment can be made without any mishap.

Take out a new insurance policy

If you want to take out insurance with us, we inform you that we have enabled ERSM Direct, our online brokerage so that you can compare the insurance you need and ask us for information.

Cancel an insurance policy

Do you want to cancel an insurance policy that you have contracted with us? You can cancel the policy at the moment. Access the link to communicate your cancellation and, at the same time, you can legally prove that you are the policyholder or insured of said policy. By law, only the policyholder or insured can request the cancellation.

Other procedures

If you need to do any other procedure, you can write to us via WhatsApp and we will assist you.