Transparency Policy
In accordance with the provisions of articles 134.3 of Royal Decree-Law 3/2020, of February 4, on urgent measures incorporating into the Spanish legal system various European Union directives in the field of public procurement in certain sectors; of private insurance; of pension plans and funds; of the tax field and tax litigation («BOE» No. 31, of February 5, 2020), the purpose of this document is to reflect the internal policy of the Brokerage that guarantees the transparency of the insurance mediation activity for the offer or comparison of products through websites or other remote communication techniques, in relation to the criteria used for the selection and comparison of the products of the insurance entities; the insurance entities on which products are offered and the contractual relationship they maintain with our brokerage; whether or not that relationship with the insurance entities is remunerated and the nature of the remuneration; whether or not the price of the insurance that appears at the end of the process is guaranteed; and the frequency with which we update this information.
GENERAL WARNINGS
The information collected on this website does not constitute a commitment or a contractual recommendation, the perfection of the insurance relationship being deferred to the subscription of the policy with the insurance company and the payment of the premium that the client wishes to contract.
The insurance conditions will be those established in the insurance contract. In accordance with the provisions of article 8 of Law 50/1980, of October 8, on Insurance Contracts («BOE» No. 250, of October 17, 1980), it is warned that if the content of the policy differs from the insurance proposal or the agreed clauses, the policyholder may claim to the insurance entity within one month from the delivery of the policy to correct the existing divergence. Once this period has elapsed without making the claim, the provisions of the policy will apply.
PRINCIPLES OF TRANSPARENCY POLICY
In the exercise of the mediation activity, the Brokerage is subject to compliance with the following principles of transparency:
1. Criteria used for the selection and comparison of the products of the insurance entities
Regarding the insurance products that we offer to our clients, they are examined from the point of view of the conditions, premiums, coverages or exclusions, to make an offer that best suits their interests and needs.
We pay special attention to the analysis and assessment of the internal processes and claims processing procedure of the insurance entities, the speed in the appraisals and in the economic settlement of the damages to be compensated, seeking the highest standards in the quality/price ratio of the insurance services that may be subject to contracting.
2. Insurance entities on which products are offered and the contractual relationship with the mediator
We offer the client insurance products from the main insurance companies in the Spanish market.
Regarding the contractual relationship with the insurance entities, it is based on a commercial contract, without affecting our professional independence.
3. Whether or not the relationship with the insurance entities is remunerated and the nature of the remuneration
Our activity in the distribution of insurance is professional and, therefore, remunerated under a commission regime, in accordance with the provisions of article 156.3 of Royal Decree-Law 3/2020, of February 4.
This remuneration is made by the insurance entity to the brokerage, so it does not constitute an additional cost to the payment of the amount of the premium to be paid by the client to the insurance entity.
4. Whether or not the price of the insurance that appears at the end of the process is guaranteed
The computer processes used by the brokerage in the selection and consultation of insurance entities and in the comparative exercise of the product best suited to the needs required by the client, allow to obtain sufficient information on the final characteristics of the same that allow to transfer to the client, in each case, the certain knowledge of whether the price offered is guaranteed or if, on the contrary, it constitutes an approximate price subject to a greater knowledge of the singularities of the risk that is intended to be insured.
5. Frequency with which the information of the distributors is updated
The continuous analysis of the insurance entities that operate in the Spanish insurance market and of the products that are incorporated into the distribution activity requires that our information is in permanent review, which correlatively allows us to keep the information that we provide through our website updated.
OWNERSHIP AND CONDITIONS OF USE OF THE WEBSITE
You will find the ownership and conditions of use of this Website here.